Filing of complaints on SCORES – Easy & quick : a. Register on SCORES portal b. Mandatory details for filing complaints on SCORES: i. Name, PAN, Address, Mobile Number, Email ID c. Benefits: i. Effective communication ii. Speedy redressal of the grievances Note: You may refer the website https://scores.gov.in/scores/Welcome.html for more information

COMMON ESCLATIONS MATRIX
Details Of	Contact Person	Address	Contact No	Email Id	Working Hours
Customer Care	Mr. Shashi Kant	4E/2 Jhandewalan Extension New Delhi -110 055	7290012308	demat@alankit.com	Mon - Sat : 09:00 AM to 06:00 PM
Head of Customer Care	Mr. Priywat Dargarh	4E/2 Jhandewalan Extension New Delhi -110 055	011-42541610	priywatd@alankit.com	Mon - Sat : 09:00 AM to 06:00 PM
Compliance Officer (DP)	Mr. Ajay Suri	4E/2 Jhandewalan Extension New Delhi -110 055	+91 9899013952	ajay.suri@alankitassignments.com	Mon - Sat : 09:00 AM to 06:00 PM
Compliance Officer (Broking)	Mr. Ashok Kumar Swarnkar	4E/2 Jhandewalan Extension New Delhi -110 055	011-42541804	ashokks@alankit.com	Mon - Sat : 09:00 AM to 06:00 PM
CEO	Mr. Ankit Agrawal	4E/2 Jhandewalan Extension New Delhi -110 055	011-42541234	md@alankit.com	Mon - Sat : 09:00 AM to 06:00 PM

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with respective regulatories at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx, https://investorhelpline.nseindia.com/NICEPLUS/ , https://www.mcxindia.com/Investor-Services or SEBI at https://scores.sebi.gov.in . Please quote your Service Ticket/ Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES/Exchange portal.

Names and contact details of all key managerial personnel (KMPs) including compliance officer(DP).
Details Of	Contact Person	Address	Contact No	Email Id	Working Hours
Designated Director	Mr. Harish Chandra Agrawal	4E/2 Jhandewalan Extension New Delhi -110 055	011-42541934	harish@alankit.com	Mon - Sat : 09:00 AM to 06:00 PM
Company secretary	Mr. Ashok Kumar Swarnkar	4E/2 Jhandewalan Extension New Delhi -110 055	011-42541804	ashokks@alankit.com	Mon - Sat : 09:00 AM to 06:00 PM
Compliance officer & Principal officer	Mr. Ajay Suri	4E/2 Jhandewalan Extension New Delhi -110 055	011-42541814	ajay.suri@alankitassignments.com	Mon - Sat : 09:00 AM to 06:00 PM

Names and contact details of all key managerial personnel (KMPs) including compliance officer(Broking).
Details Of	Contact Person	Address	Contact No	Email Id	Working Hours
Designated Director	Mr. Ankit Agrawal	4E/2 Jhandewalan Extension New Delhi -110 055	011-42541234	md@alankit.com	Mon - Sat : 09:00 AM to 06:00 PM
Compliance Officer	Mr. Ashok Kumar Swarnkar	4E/2 Jhandewalan Extension New Delhi -110 055	011-42541804	ashokks@alankit.com	Mon - Sat : 09:00 AM to 06:00 PM